Terms & Conditions

1. To use this promotional travel certificate please visit www.odenzareg.com and follow the  instructions to complete and then print the required information (if applicable). The  recipient will be required to submit a $100.00USD refundable reservation deposit at the  time of registration. This reservation deposit will be returned if you do not complete a  travel booking. If you pay by credit card (Visa or MasterCard) please retain the original  terms and conditions for future reference. Odenza reserves the right to request the original  validation card in the future. If you choose to pay by money order please attach the printed  information from the website to your signed and dated original validation card and return  the printed form and original validation card to Odenza Marketing Group (Odenza). Money  orders should be made payable to Odenza Marketing Group Inc. We are unable to accept  US postal money orders or personal checks. If you have general questions about your  program please call 1-866-747-4778 Monday to Friday from 8am to 4pm Pacific Time. 

2. Once your completed information has been received, we will email you further information.  If you do not have access to a computer please mail the original signed and dated validation  card to the address below along with a stamped self-addressed envelope and Odenza will  mail you a manual registration form. 

3. All vacation offers are subject to Odenza’s availability and promotional inventory in a resort  property. Odenza reserves the right to offer an alternate departure date and/or region.  Travel during peak vacation periods will be subject to additional costs. All travel must be  completed prior to the expiry date printed on this certificate. Please allow enough time to  book and complete travel. Registrations will not be accepted within 60 days of the program  expiry date. Check-in will depend upon the available property. Regarding children a unit  must be large enough to accommodate children and children 12 or older and more than 2  children will incur additional fees. Odenza is not responsible if a unit will not accommodate  more than two guests. Travelers must be 21 years of age or older with a valid driver’s license  and a major credit card (MasterCard or Visa). Only one travel offer per household may be  used in a twenty four (24) month period. It is important that you do not make any travel  arrangements until you have received written confirmation of your vacation offer. 

4. The recipient is responsible to pay for all expenses including, but not limited to: transfers,  food, gratuities, all resort taxes and fees, $100.00USD refundable deposit and miscellaneous  expenses, where applicable. Once reservations are confirmed, an Odenza service fee will be levied for all changes, cancellations or no shows, in addition to charges levied by the  hotel, airline or travel service provider, if applicable. Each traveler is responsible to obtain all necessary travel documents for each country they visit including but not limited to a  passport and travel visas. If you are travelling outside your country of residence Odenza  recommends all travelers have a passport valid at least six months beyond your scheduled  return date. For your protection Odenza always recommends the purchase of travel  insurance. 

5. This offer is not valid for groups of two or more certificate holders. Certificates are non transferable. This certificate cannot be used in conjunction with any other promotional,  discount or coupon offer. This certificate cannot be used by client principles, employees  or related parties. 

6. This offer is void where prohibited by law. All federal, state, provincial and local laws and  regulations apply. This certificate cannot be exchanged for cash, any monetary consideration,  resold and cannot be reproduced. This certificate is considered void if bartered at any time  or sold to the end user, or if not paid for by the primary issuing merchant or distributor, who  purchased direct from Odenza. 

7. By participating in this vacation offer the travelers agree that Odenza will not be held  liable for any actual or potential losses, including without limitation, compensatory or  consequential damages, whether in contract or in tort, by either persons or property, arising  out of this offer or in connection therewith. Odenza reserves the right to change these terms  and conditions without notice. These terms and conditions are final and cannot be changed  or altered by any statement, merchant or representative of any unauthorized person(s). If  you require further assistance once your certificate has been properly registered please visit  www.odenzahelp.com.

If you pay by credit card (Visa or Mastercard) please retain the original terms and conditions for future reference. Odenza reserves the right to request  the original validation card in the future. If you chose to pay by money order please attach the printed information from the website to your signed and  dated original validation card and return the printed form and original validation card to Odenza Marketing Group (Odenza) using one of the addresses  above. Money orders should be made payable to Odenza Marketing Group Inc. We are unable to accept US postal money orders or personal checks.

*Please note: All travel must be completed prior to the expiry date printed on this certificate. Please allow enough time to book and complete travel.  Registrations will not be accepted within 90 days of the program expiry date.